Shipping Policy
At Shirtica, we are committed to delivering your men's shirts quickly, securely, and transparently. This Shipping Policy explains how we process, ship, and deliver orders within the United Kingdom.
Shipping Locations
Shirtica currently ships exclusively within the United Kingdom. We do not offer international shipping at this time.
Free Shipping
We offer FREE shipping on all orders within the United Kingdom. No additional shipping charges, hidden fees, or delivery costs will be added at checkout.
Order Cut-Off Time
Orders placed before 3:00 PM (GMT-0), Monday through Friday, will begin processing on the same business day.
Orders placed after 3:00 PM (GMT-0), on weekends, or on public holidays will begin processing on the next business day.
Processing Time
Processing Time: 1–2 Business Days
During this period, we verify your order details, prepare your items, conduct quality checks, and package your order for shipment.
Shipping Carrier
All orders are shipped through FedEx.
Transit Time
Estimated Transit Time: 4–6 Business Days
Once your order has been dispatched, delivery times may vary slightly depending on your location within the United Kingdom and carrier operations.
Estimated Delivery Time
Estimated Total Delivery Time: 5–8 Business Days
This estimate includes:
• Processing Time: 1–2 Business Days
• Transit Time: 4–6 Business Days
While most orders arrive within this timeframe, delivery dates are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, allowing you to monitor the progress of your delivery.
Delivery Delays
Although we work closely with FedEx to ensure timely delivery, delays may occasionally occur due to:
• Severe weather conditions
• High shipping volumes
• Public holidays
• Transportation disruptions
• Carrier-related operational issues
If your shipment experiences a delay, we appreciate your patience and recommend monitoring your tracking information for the latest updates.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and an order cannot be delivered, additional delays may occur. Shirtica is not responsible for delays resulting from incorrect or incomplete shipping information supplied by the customer.
Lost or Missing Packages
If your tracking information indicates that your package has been delivered but you have not received it, please:
• Check with household members or neighbors
• Verify the delivery location
• Contact the shipping carrier
If you still cannot locate your package, please contact us and we will assist in investigating the issue.
Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible with:
• Your order number
• Clear photographs of the package
• Clear photographs of the received item(s)
Providing this information helps us investigate the issue and determine the most appropriate resolution.
Order Cancellations
Customers may request order cancellations within 24 hours of placing an order.
Cancellation requests submitted after this period may not be approved if processing or shipping has already begun.
To request a cancellation, please contact us by email as soon as possible.
Shipping Restrictions
We currently deliver only to addresses located within the United Kingdom.
Orders placed with shipping addresses outside the United Kingdom cannot be fulfilled.
Contact Information
For any shipping-related questions or concerns, please contact:
Email: support@shirtica.store
Business Hours: Mon–Fri: 9AM–5PM (GMT-0)
Business Address: 9 Jackton Vw, East Kilbride, Glasgow G75 9NW, United Kingdom